Product FAQ

What's the difference between Grade A and B?
Since not all items are perfect, I sometimes classify my products into two categories based on quality to set appropriate prices.
Grade A items are typically flawless and sold at the standard price. However, Grade B items have noticeable imperfections and are offered at a discounted price. These items typically have various imperfections such as scratches, printing problems, and folds. Do note that Grade B items are not eligible for returns or exchanges.

Are the sticker waterproof?
The stickers are water-resistant, not waterproof. This means they can withstand splashes or light water exposure, but they shouldn't be submerged.

Is my packaging environmentally friendly?
While I use some plastic packaging for product protection and aesthetic purposes, the majority of my packing materials are made from paper, which can be recycled. I am also actively seeking eco-friendly alternatives to plastic to make my packaging completely sustainable.

Where do I print and source my products?
I get most of my prints, stickers, and packaging printed at a local print shop near my house, and they do a great job. For items like keychains, memopads, badges, and totebags, I order them from Shopee. It took me a while to find a good supplier on Shopee, but I’m happy with their quality now. If you're just starting out, I recommend trying different suppliers to find what works best for you.

Is there gift cards or gifting-sending service?
I don't offer gift cards at this time, since the website doesn't have that option yet. But, I'm currently working on creating birthday greeting cards, and will be available in the future as add-ons :)

Why are the items more expensive on my website?
Prices on the official website might be slightly higher because of the exchange rate between US dollars and Malaysian Ringgit.

Can we be friends?  ( ´ ▽ ` )
Of course, yes! Feel free to message me on Instagram or TikTok anytime :D